Frequently Asked Questions

Product Details

What material is the blanket?

Our Personalised Heritage Knit Blankets are crafted from 100% organic cotton in a luxurious ribbed knit, ensuring a soft, breathable, and gentle touch for baby's delicate skin.

What size is the blanket?

100cm x 70cm - perfect for prams, cots and cuddling up with on the couch.

It also looks chic draped over a "never-full" bucket style handbag (baby bag).

Personalisation

How do I personalise the blanket?

Before adding your chosen blanket colour to cart you will have the option to enter the name you would like engraved on the leather tag. Simply enter the name on the product page to preview.

We allow up to 12 characters A-Z as well as - and . with the exclusion of all other special characters and numbers.

We recommend first name, surname or initials. Please see to our social media channels for inspiration. 

Can I include special characters or numbers in the engraving?

We allow up to 12 characters A-Z as well as - and . with the exclusion of all other special characters and numbers.

Is there an additional cost for personalisation?

No, personalisation is included in the price of the blanket.

What happens if I make a mistake on my personalisation?

Simply contact hello@somethingsebastian.com.au as soon as possible and we will do our best to amend the personalisation, however, we cannot guarantee the change as your order may have already been processed. Please double check the name before processing your order.

Ordering & Shipping

How long does it take to process and ship my order?

Due to the personalisation process, please allow us up to 14 business days to process your order prior to shipping. Please note express shipping is once

We understand your order is special and will always do our best to process orders as swiftly as possible without compromising on quality.

Shipping times will vary depending on your location. For standard shipping please allow 4-10 business days after dispatch on orders within Australia and 4-14 business days on orders outside Australia - this excludes peak holiday times.

We offer Express Shipping within Australia for $13AUD please allow 1-4 business days once your order has been shipped.

Standard shipping is free within Australia for order above $175.00 and our standard shipping rate is $8.00 for order below $175.00

Do you offer international shipping, how much does it cost?

Yes, we offer international shipping through Australia Post or DHL Express. Shipping costs and delivery times will vary based on your location. 

  • $15AUD to New Zealand
  • $30AUD to United States & Canada
  • $30AUD to United Kingdom

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your order.

Shipping within Australia is with Australia Post and shipping outside of Australia is DHL Express. 

Care Instructions

How should I care for the baby blanket?

To maintain the quality of Something Sebastian blankets, we recommend machine washing it in cold water on a gentle cycle. Air dry in the shade, and avoid bleaching and tumble drying. Please also avoid ironing over the leather patch.

Will the leather tag be damaged in the wash?

The leather tag is designed to withstand gentle washing but may wear over time. We believe this adds to the aged look of the leather. However, for the best care consider placing the blanket in a mesh laundry bag and washing separately.

Can I swaddle my baby in Something Sebastian Blankets for sleeping?

We would advise you not to swaddle your baby to sleep in our blankets. Please refer to the PRODUCT INFORMATION AND SAFETY section within of Terms of Service on our website for safe sleep practices.

Returns and Exchanges

Can I return a personalised blanket?

Unfortunately, personalised items cannot be returned unless there is a defect in the product or an error in the engraving on our end.

Please choose carefully when placing your order.

How do I contact customer support for returns or other inquiries?

You can reach our customer support team by emailing hello@somethingsebastian.com.au

Additional Information

Is the cotton used in the blanket organic?

Quality is important to us. Our blankets are made from 100% organic cotton.

What type of leather is it?

Our leather tags are made from 100% genuine leather (in the colour tan), ensuring there are no toxins or chemicals used that are dangerous when undergoing the engraving process (personalisation).

Can I order the blanket without the leather tag?

Currently, all our blankets come with the option of leather tag to be personalised only.